Effective Date: 26 August 2025
Website: gemstoneinternationaltours.de
Gemstone International Tours (“we,” “our,” or “us”) values the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website gemstoneinternationaltours.de or book tours with us.
1. Information We Collect
When you use our website or book a tour, we may collect:
Personal Information: Name, email, phone number, billing address, and passport details (if required).
Booking Information: Travel preferences, destination choice, accommodation, and payment details.
Technical Information: IP address, browser type, device type, and cookies.
Communication Data: Messages or inquiries through contact forms, email, or WhatsApp.
2. How We Use Your Information
We use your information to:
Process and confirm bookings.
Communicate about reservations or changes.
Provide customer support.
Improve website and services.
Send offers or newsletters (with consent).
Comply with legal obligations.
3. Sharing of Information
We may share your information with:
Service Providers: Airlines, hotels, safari operators, and guides.
Payment Processors: For secure transactions.
Legal Authorities: If required by law.
We never sell your personal information.
4. Data Security
We use technical and organizational measures to protect your data. While we work hard to safeguard your information, no system can guarantee 100% security.
5. Cookies and Tracking
We use cookies to improve your browsing experience and analyze traffic. You can disable cookies in your browser settings, but some features may not work correctly.
6. International Data Transfers
Since we operate tours in Kenya, Tanzania, Africa, and the Bahamas, your data may be transferred outside Germany/EU. We ensure safeguards for international transfers.
7. Your Rights (GDPR)
If you live in the EU/EEA, you have rights to:
Access your data.
Correct or delete your data.
Restrict or object to processing.
Transfer your data.
Withdraw consent at any time.
Contact us at [Insert Contact Email] to exercise your rights.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy. Updates will appear on this page with a new effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
Gemstone International Tours
Website: gemstoneinternationaltours.de